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Oracle CX Consulting

Reimagine Customer Engagement with Intelligent CX Solutions

Customer expectations are evolving faster than ever. To stay competitive, organizations need to deliver personalized, connected, and consistent experiences across every touchpoint. Oracle Customer Experience (CX) Cloud empowers businesses to transform every customer interaction into an opportunity to delight, engage, and grow.

At Vytrion Solutions, we help you unlock the full potential of through strategic consulting, seamless implementation, and intelligent automation. Our expertise spans the entire CX suite — enabling smarter selling, faster service, and impactful marketing.

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Our Oracle CX Capabilities

Orchestrate smart, cross-channel engagement

  • Marketing Automation

  • Campaign Management

  • Customer Data Platform

  • Behavioral Intelligence

  • Loyalty & Engagement

Modules
  • Eloqua
  • Responsys
  • Unity

Accelerating revenue with connected selling

  • Lead and Opportunity Management

  • Sales Automation

  • Guided Selling / Forecasting

  • Quotation and Proposal Management

  • Partner Relationship Management

  • Incentive Compensation

  • Subscription Management

Modules
  • Fusion Sales
  • Configure Price and Quote
  • Subscription

Deliver proactive digital-first service

  • Service Cloud Implementation

  • Digital Customer Service

  • Field Service (Scheduling & Dispatch)

  • Multi-Channel Support

  • SLA / Entitlement Workflows

  • Asset Based Service

Modules
  • Fusion Service
  • Field Service
  • Intelligent Advisor
  • Service Logistics

Insights that fuel transformation

  • Fusion CX Analytics Dashboards

  • Predictive Analytics

  • Cross-Cloud Data Modeling

  • Marketing & Service ROI

  • OAC-Based Reporting

Modules
  • Business Intelligence
  • BI Publisher
  • Data Analytics

Transform Your Customer Experience

At Vytrion Solutions, we help you unlock the full potential of Oracle CX through strategic consulting, seamless implementation, and intelligent automation.